Shipping policy
At Más Bonita, we are committed to ensuring that your order reaches you as smoothly and quickly as possible. Please review our shipping policy for important details regarding processing times, shipping options, and delivery expectations.
Processing Time:
- All orders are processed within 3-5 business days after your purchase is completed.
- Orders are not shipped or delivered on weekends or holidays.
- If we experience a high volume of orders, shipments may be delayed by a few days. If your order is delayed significantly, we will notify you via email.
Shipping Rates & Delivery Times:
We offer the following domestic shipping options:
- Standard Shipping: Estimated delivery time is 5-7 business days after processing.
- Expedited Shipping: Estimated delivery time is 2-4 business days after processing.
Shipping charges for your order will be calculated and displayed at checkout based on your location and selected shipping method.
Tracking Your Order:
Once your order has been shipped, you will receive an email with tracking information. You can use this link to follow your package's journey from our warehouse to your door.
Shipping Delays:
Shipping times are estimated and not guaranteed. Delays may occur due to weather, carrier issues, or other unforeseen events beyond our control. If your package is delayed, we will do our best to provide you with updates and assist in tracking your package.
Incorrect Shipping Information:
Please ensure that your shipping address is correct at the time of purchase. Más Bonita is not responsible for lost or delayed shipments due to incorrect shipping information provided at checkout. If you realize there is an error, contact us immediately at hello@masbonita.com and we will do our best to make changes before your order is shipped.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 5 business days of delivery at hello@masbonita.com so we can assist with a replacement or refund, if applicable.